Additional Resources

I hope you enjoyed “Connecting the Dots: Aligning Brand Experience (BX), Customer Experience (CX) and Employee Experience (EX)” and found it informative and timely. Below, please find some additional resources.

Please don’t hesitate to reach out if you have any questions and make sure to sign up to receive other valuable content and resources from Substance151 directly to your inbox.

Best,
Ida Cheinman

Slides

Download “Connecting the Dots: Aligning BX, CX, and EX” slides

Guides and Templates

Tips For Creating Better Buyer Personas [free download]
Customer Experience Journey and Touchpoints Templates [free download]
Your Ultimate Guide to Better Customer Insights [free download]

Related Articles

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Marketing’s New Role: The Master of Experience
Why Is Everyone at Starbucks So Nice?
The Forgotten Audience: Crafting Your Brand to Attract and Keep Talent

More Resources

Rebranding Resource Center
Marketing Resources Roundup

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Is your firm or professional association looking for a speaker who is knowledgeable, engaging, energetic and excels at making complex information accessible and immediately applicable? VisitIda Cheinman’s Speaker Page and contact her today!